IPBX Features - Telephony Solutions
Multi-Company
Several companies on one installation, with none of them seeing the others. Each has its own extensions, numbers, directory, history and settings; administration stays separate. It is what lets a group run its subsidiaries from one place, and a service provider look after several customers without juggling tools.
How it works
- 1Multi-tenant architecture with complete data isolation per company
- 2Centralized management for administrators and resellers
- 3Separate billing per company with reseller billing system
- 4White-label: branding customization per company (logo, colors, login messages)
- 5Optimized shared resources with per-company quotas
- 6Delegated administration: each company manages its own users and configurations
Use cases
- A group of companies: one installation, separate switchboards, billing per entity.
- A firm with several brands: each keeps its own reception and number, management is shared.
- An IT provider: looking after several customers' telephony without changing interface.
- A franchise: the same phone setup repeated from one outlet to the next, with each one's particulars.
- An acquired subsidiary: brought in without merging its numbers or its habits.
Benefits
- Strict separation: one company sees neither the calls, nor the contacts, nor the extensions of another.
- Administration per company, and an overall view for whoever runs the whole.
- Settings of its own for each entity: hours, announcements, queues, diversions.
- Billing per company, with the detail of what each one uses.
- One place to create, change or remove a company.
Examples
- A group of three companies: three receptions, three sets of numbers, one administration and three invoices.
- A provider looking after eight customers: switching between them without signing in again, each seeing only itself.