IPBX Features - Telephony Solutions
Complete Audio Studio
Every message your phone system plays is made here: the greeting, the menus, the hold announcements and the music. Write the text, a synthetic voice speaks it, and you set the background music in a visual mixer. You can also record yourself from the microphone or drop in an existing file: it is converted on its own to the format telephony expects. Nothing to install, no file limit, and a shared library where the whole team finds the company's messages.
How it works
- 1Write the text of your message and pick the voice that will speak it, from 71 voices in 17 languages.
- 2Listen before you keep it, and start again as often as you like: trying costs nothing.
- 3For a greeting that matters, a more natural voice is available: the difference is audible, and it is billed only when used.
- 4Prefer your own voice? Record from the microphone in the browser, with no other software.
- 5Already have your messages? Drop them in and they are converted to the format telephony expects.
- 6The mixer layers voice over music, with fade in, fade out and volume control.
- 7The waveform shows where to place the voice on the music: you tune by ear while seeing what you do.
- 8The result joins the shared library, where the whole team can pick it up for their menus.
- 9A recording can be turned into text, in over a hundred languages, to find what was said in it.
- 10Hold music changes in one click, for the whole company or for a single queue.
- 11It is all included in the subscription, with no cap on files or generations.
Use cases
- Company greeting: the first sentence your customers hear, in the voice and with the music you choose.
- Switchboard menu: 'for sales, press 1', recorded in five minutes and changed the next day.
- Hold music: yours rather than everyone else's, with an announcement slipped in every thirty seconds.
- Closing message: opening hours, holidays, a bank holiday, changed without calling anyone.
- One-off announcement: a move, a promotion, an unplanned closure, online the same day.
- Multilingual greeting: the same welcome in French and English, in two distinct voices.
- Transcribing a recording: finding what was said in a message or an interview without listening again.
- Keeping several sites consistent: one shared library, the same messages everywhere.
Benefits
- 71 voices included across 17 languages, at no extra cost and with no usage limit.
- More natural voices for the messages that represent the company, billed only per use.
- Microphone recording from the browser, with nothing to install.
- Your existing files accepted in the usual formats and converted automatically.
- A visual mixer: voice, music, fades and volume, without an editing suite.
- A shared library: the company's messages in one place, for everyone.
- Transcription of a recording into text, across more than a hundred languages.
- Immediate changes: a message is replaced in minutes, with no appointment and no supplier.
- No quota: as many files and generations as your business calls for.
- All included in the subscription, apart from the most natural voices and transcription, which are per use.
Examples
- Company greeting: the text is written in the morning, a female voice speaks it, soft music plays underneath with a three-second fade, and the switchboard announces it that afternoon.
- Switchboard menu: four options recorded in one go with the same voice, which avoids the patchwork sound of a menu built up over the years.
- Hold music: your own track, with an announcement every thirty seconds recalling opening hours and the address.
- Annual closure: a dated message, switched on the evening before and taken down on return, without touching the rest of the system.
- Bilingual greeting: the French and English versions produced back to back, each in a voice that sounds right in its language.