IPBX Features - Telephony Solutions
Your phone numbers
Keep your numbers, or take new ones. Keeping your existing numbers is free with your RIO code: we prepare the file, you sign the mandate online, and the transfer happens on an agreed date without a break in service. Each number then goes wherever you want: reception, a department, a person, a diversion. One number per department, one per site, a main line and a direct line for the manager. You decide.
How it works
- 1You give us the RIO code for each number to keep: dial 3179 from the line itself to obtain it.
- 2We prepare the portability file and you sign the mandate online, with nothing to print or scan.
- 3The transfer is scheduled for a date agreed together, around ten days as a rule.
- 4On the day, the switch takes a few minutes: the people who call you notice nothing.
- 5New numbers are active immediately: a number from your region or a national number.
- 6Each number is routed wherever you want: reception, a department, a person, a menu, a mobile.
- 7The number shown to the people you call is chosen line by line: the company number, the department's or the person's direct line.
Use cases
- Changing provider without changing number: the most common case, and it is free.
- One number per department: sales, support, accounts, each with its own call path.
- One number per site, while keeping a single phone system for the company.
- A number dedicated to a campaign, to measure what it actually brings in calls.
- A direct line for someone who should not go through reception.
- Taking over the numbers of an acquired company, without touching its printed material.
Benefits
- Keeping your numbers is free: only the number itself is billed, like any number.
- The portability mandate is signed online, with no printing and no post.
- A switch date agreed rather than imposed: ported on a Tuesday morning, not a Friday evening.
- As many numbers as you need, added as you go.
- Each number has its own call path, changed in a few clicks.
- The number shown to your correspondents is chosen extension by extension.