Your phone numbers
Keep your numbers, or take new ones. Keeping your existing numbers is free with your RIO code: we prepare the file, you sign the mandate online, and the transfer happens on an agreed date without a break in service. Each number then goes wherever you want: reception, a department, a person, a diversion. One number per department, one per site, a main line and a direct line for the manager. You decide.
How it works
You give us the RIO code for each number to keep: dial 3179 from the line itself to obtain it.
We prepare the portability file and you sign the mandate online, with nothing to print or scan.
The transfer is scheduled for a date agreed together, around ten days as a rule.
On the day, the switch takes a few minutes: the people who call you notice nothing.
New numbers are active immediately: a number from your region or a national number.
Each number is routed wherever you want: reception, a department, a person, a menu, a mobile.
The number shown to the people you call is chosen line by line: the company number, the department's or the person's direct line.
Use cases
- Changing provider without changing number: the most common case, and it is free.
- One number per department: sales, support, accounts, each with its own call path.
- One number per site, while keeping a single phone system for the company.
- A number dedicated to a campaign, to measure what it actually brings in calls.
- A direct line for someone who should not go through reception.
- Taking over the numbers of an acquired company, without touching its printed material.
Benefits
- Keeping your numbers is free: only the number itself is billed, like any number.
- The portability mandate is signed online, with no printing and no post.
- A switch date set with you: porting happens on a Tuesday morning rather than a Friday evening.
- As many numbers as you need, added as you go.
- Each number has its own call path, changed in a few clicks.
- The number shown to your correspondents is chosen extension by extension.
In the panel

Read the guide: Gérer ses numéros externes et choisir le numéro par défaut
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