Dialplan Redirect
Redirect to another dialplan. Allows creating reusable and modular dialplans by transferring execution to another routing.
How it works
Pick the destination dialplan
The call is handed over to the start of that dialplan
The destination dialplan then runs normally
This is how you build reusable, modular call flows
Use cases
- Build reusable dialplans
- Break a complex flow into sub-flows
- Keep shared logic in one place
What you configure
- Destination dialplan
- The dialplan to hand the call over to. The call restarts at the beginning of that dialplan and runs normally, which is how you build reusable, modular flows.
Examples
- Build one shared dialplan for handling inbound calls
- Organise dialplans by department: support, sales, and so on
In the panel

Read the guide: Découper un grand plan d'appel en plusieurs
Modules in the same category
Redirect
Redirect a call to one or more extensions. The system calls all extensions in parallel and the first to answer receives the call.
External Routing
Route a call to an external number (landline or mobile) via a configured trunk. Ideal for outbound calls and routing to external numbers.
Dial by Alias
Dial an internal alias to reach a station. Allows users to call a colleague directly by dialing their alias number, without knowing the technical extension.
Ring Group
Ring multiple stations simultaneously or sequentially. Configure advanced ringing strategies to distribute calls within a group of stations.