BreizhVoIPRing Group
Ring multiple stations simultaneously or sequentially. Configure advanced ringing strategies to distribute calls within a group of stations.
How it works
- Define the member stations of the ring group
- Choose the strategy: all at once, sequential, random, etc.
- An incoming call rings the stations according to the chosen strategy
- The first station to answer receives the call
- Configure a timeout and an output if no one answers
Use cases
- Sales team: all sales agents ring at the same time
- Support service: sequential ringing to distribute the load
- Management: main station rings first, then secondary
What you configure
- Members
- List of stations (aliases) in the group
- Strategy
- Ringing mode: simultaneous, sequential, random
- Timeout
- Ringing duration before switching to the timeout output
Examples
- Sales group: 3 stations ring simultaneously, 30s timeout to voicemail
- Management group: main station first, then secretary after 15s
Modules in the same category
RedirectRedirect a call to one or more extensions. The system calls all extensions in parallel and the first to answer receives the call.Dialplan RedirectRedirect to another dialplan. Allows creating reusable and modular dialplans by transferring execution to another routing.External RoutingRoute a call to an external number (landline or mobile) via a configured trunk. Ideal for outbound calls and routing to external numbers.Dial by AliasDial an internal alias to reach a station. Allows users to call a colleague directly by dialing their alias number, without knowing the technical extension.
This module is part of the BreizhVoIP phone system. Discover hosted telephony